At GradLift, we strive to provide high-quality AI-powered career services.
Digital Services
Because our services are digital and are delivered immediately after purchase, refunds are generally not available once credits have been used or an AI optimization has been completed.
Eligible Refunds
Refunds may be considered where:
A duplicate payment was made.
A technical error prevented delivery of the purchased service.
An incorrect charge occurred due to a system fault.
Approved refunds will be processed using the original payment method.
Non-Refundable Purchases
Refunds are generally not available for:
Used credits.
Completed AI optimizations.
User dissatisfaction where the purchased service was successfully delivered.
Purchases made in error by the user after the service has been provided.
Requesting a Refund
Refund requests should be submitted within 7 days of the transaction. Please include:
Your registered email address
Transaction reference (screenshot)
Description of the issue
Our team will review each request individually.
Policy Updates
GradLift reserves the right to update this Refund Policy from time to time. Any changes will be published on our website and will apply to future purchases.