GradLift Cancellation Policy

Credit purchases are one-time, on-demand purchases delivered immediately upon payment. Because credits are added to your account instantly, purchases cannot be cancelled once processed. See our Refund Policy for the limited circumstances in which a refund may still apply.

If you are on a GradLift subscription plan, you may cancel at any time from your account dashboard, or by contacting our support team.

• Cancellation takes effect at the end of your current billing period.
• You will retain access to subscription features until that period ends.
• We do not provide partial refunds for unused time within a billing period.

To cancel a subscription, email us at 202100006@spu.ac.za with your registered account email, or use the cancellation option in your account billing settings when available.

GradLift does not charge any cancellation fees.

GradLift reserves the right to update this Cancellation Policy from time to time. Changes will be published on our website and will apply going forward.